Privacy, Refund And Lead Policy – Foinix Digital Services

Last Updated: 30 October 2025

Welcome to Foinix Digital Services.
We value your trust and are committed to being transparent about how we collect, use, and protect your information.
This page explains our Privacy Policy, Lead Quality Disclaimer, and Refund & Cancellation Policy all designed to ensure clarity and compliance with Google Ads and Meta Ads guidelines.

1. Who We Are

Foinix Digital Services is a professional Digital Marketing Agency based in Hyderabad, Telangana.
We provide digital marketing, SEO, social media, branding, website development, Graphic Design and paid advertising services to clinics, businesses, and professionals.

Website: https://foinixdigital.in/
Email: contact@foinixdigital.in

2. Privacy Policy

Information We Collect

We collect only the information required to contact and serve you better:

  • Name
  • Phone number
  • Email address
  • Clinic or business details (optional)
  • Your inquiry or message

We may also collect website analytics data through cookies, Meta Pixel, and Google Analytics. 

How We Use Your Information

Your information is used only for:

  • Responding to your inquiries or consultation requests
  • Providing digital marketing proposals or service details
  • Following up on submitted forms
  • Improving our advertising and customer experience

We do not sell, share, or misuse your information under any circumstances.

Data Security

We use secure systems and encryption to protect your data from unauthorized access.
Only authorized Foinix Digital Services staff can view or manage leads and contact data.

Cookies and Tracking

Our website uses cookies, Meta Pixel, and Google Analytics to:

  • Measure ad performance
  • Identify fake or duplicate leads
  • Show relevant ads to genuine businesses

You can disable cookies in your browser anytime.

Your Rights

You have the right to:

  • Request deletion or correction of your data
  • Opt out of further communication
  • Ask how your data is being used

Simply email us at contact@foinixdigital.in for any privacy-related requests.

3. Lead Quality Disclaimer

At Foinix Digital Services, we are committed to collecting only genuine and qualified leads through our Meta Ads and Google Ads campaigns.

We follow these strict practices:

  • We do not buy or sell leads to third parties.
  • We contact only users who have voluntarily submitted their details.
  • We verify lead details before outreach.
  • We never send spam messages or unrelated offers.

By submitting your information through any of our online forms or ads, you confirm that:

  1. You are a genuine business owner or professional interested in our services.
  2. You agree to receive communication from Foinix Digital Services about digital marketing solutions.
  3. You understand that your data will be used strictly for business purposes related to your inquiry.

We use advanced filters and verification tools to detect fake, duplicate, or bot-generated leads ensuring quality communication only with genuine clients.

4. Refund & Cancellation Policy

At Foinix Digital Services, we believe in transparent business practices.

Service Payments

  • All digital marketing services are billed in advance unless otherwise agreed in writing.
  • Payments are made via secure online or offline modes.

Refund Policy

  • Once a campaign, ad setup, or project has started, payments are non-refundable, since services and ad spend are initiated immediately.
  • Refunds will be considered only if Foinix Digital Services fails to deliver agreed deliverables (after review).
  • Any approved refund will be processed within 7–10 working days.

Cancellation Policy

  • Clients may request cancellation of ongoing services with 7 days’ written notice.
  • After cancellation, all pending dues and ad spend balances must be cleared.
  • Work completed before cancellation will be billed accordingly.

5. Policy Updates

We may update or modify this policy to stay compliant with Google, Meta, and data protection laws.
Any updates will appear on this page with a new “Last Updated” date.

6. Contact Us

For questions, concerns, or privacy-related requests, reach us at:

Foinix Digital Services
📍 Hyderabad, Telangana, India
📧 contact@foinixdigital.in
🌐 https://foinixdigital.in/